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Privacy Policy

At Twist & Knot, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your data.

Information We Collect

We collect information you provide directly to us, such as name, email, shipping address, and payment information. We also collect information automatically when you visit our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use your information to process orders, send order confirmations and updates, provide customer support, improve our website and services, send marketing communications (with your consent), and prevent fraud.

Data Protection

We implement industry-standard security measures to protect your personal information. Your payment information is encrypted and processed securely. We do not store full credit card details on our servers.

Sharing Your Information

We may share your information with third-party service providers necessary for order fulfillment, such as shipping partners and payment processors. We never sell your personal information to third parties.

Your Rights

You have the right to access, correct, or delete your personal information. You can opt out of marketing communications at any time. For requests regarding your data, please contact our privacy team.

This privacy policy was last updated in 2024. We may update this policy occasionally. Continued use of our website constitutes acceptance of any changes.