Your Opinion Matters
At Twist & Knot, we continuously strive to improve our products and services. Your feedback helps us understand what we're doing well and where we can do better. We genuinely appreciate your input and take it seriously.
How to Share Feedback
Whether you have compliments, suggestions, or concerns, we want to hear from you. You can submit feedback through our contact form, via email, or by visiting one of our stores. We read and respond to all feedback within 48 hours.
Product Feedback
Have thoughts about one of our products? Tell us what you love or how we can improve. Your insights help us create better handcrafted items that truly meet your needs and expectations.
Customer Service Feedback
If you had an exceptional experience with our team, or if there's something we can improve, please let us know. We train our staff to provide outstanding service, and your feedback helps us maintain our high standards.
Website & Shopping Experience
Is there something you'd like to see on our website? Did you encounter any issues while shopping? We're always looking to enhance your online experience, and your suggestions are invaluable.
Thank you for being part of the Twist & Knot community. Your loyalty and constructive feedback inspire us to be better every day.